Data Privacy & Processing
Personal and business-related data are processed to operate the wholesale relationship and protect the platform.
Data Privacy & Processing
What data may be collected, why it is processed and how long it may be retained.
What types of data may be collected from visitors or members?
Depending on your relationship with the platform, this may include identification details, company information, tax or VAT data, account data, order history, payment status, communication records, technical data and cookie-related information.
Why is this data processed?
Data may be processed for account review, membership administration, quotations, order management, invoicing, logistics, after-sales support, platform security, fraud prevention and service improvement.
Are personal data or business-related data sold to third parties?
No. The framework states that personal data are not sold. However, necessary sharing may occur with service providers and partners involved in logistics, payments, infrastructure, compliance or legal obligations.
Can data be shared internationally?
Yes. Because the platform supports international trade, data may be transferred across borders where needed for shipping, hosting, cloud services or related business operations, subject to applicable safeguards where required.
How long may data be retained?
Retention depends on the type of data and the legal or commercial purpose. Order, invoice and payment records may be retained for statutory periods, while account and communication records may be kept for a reasonable time to manage the business relationship and potential disputes.
Can members receive important operational messages even if they opt out of marketing?
Yes. Service-related communications such as order updates, security notices and policy changes may still be sent because they are treated differently from optional marketing messages.