Key Trade Policies
Sales Agreement
Last updated: March 2026
1. Parties & Scope
This Sales Agreement ("Agreement") applies to wholesale sales of jewellery and related products by Tayfun Silver Wholesale (the "Seller") to approved trade partners (the "Buyer").
The Agreement operates together with the Membership Agreement, Payment & Returns Policy, Shipping Policy, Delivery Terms, Warranty & Returns Terms and Terms & Conditions.
2.Orders & Contract Formation
- Product selections and catalogues displayed on our website are presented to allow our customers to explore our collections and submit purchase requests. Final sales transactions are completed subject to stock availability and order confirmation.
- A Buyer may place orders through the online cart, via email or other agreed channels.
- A binding sales contract is typically formed when the Seller issues a written order confirmation or pro-forma invoice and the Buyer’s payment is received in line with the Payment & Returns Policy.
- Any changes requested by the Buyer after confirmation (for example model, quantity, plating) are subject to seller approval. May affect price and lead-times.
3. Minimum Order Values & Assortment Requirements
Tayfun Silver Wholesale serves professional buyers and may apply:
- Minimum order values or weights per order or shipment,
- Minimum quantities per reference, plating, size or colour,
- Specific rules for ready-made assortments or collection packs.
Current guidelines on minimums are communicated through the platform, quotations or Payment & Returns Policy. Orders that do not meet such minimums may be declined or adjusted by the Seller.
4. Pricing, Currency & Adjustments
- All prices are wholesale and, unless otherwise agreed, visible only to registered and approved members on the platform.
- Prices may be linked to silver, FX and other input costs and can be updated from time to time. The binding price for a specific order is the one confirmed in the pro-forma invoice or order confirmation and fixed at the moment of cleared payment, as described in the Payment & Returns Policy.
- The currency of the transaction (e.g. USD, EUR, TRY) is indicated on the relevant documents and must be respected when making payment.
- Any typographical or obvious calculation error in a published price or quotation may be corrected by the Seller upon notice to the Buyer.
5. Payment Terms
Unless explicitly agreed otherwise in writing (for example, specific credit terms), sales are conducted on a prepayment basis.
- Accepted payment methods and bank details are indicated on the pro-forma invoice or invoice.
- Production and dispatch only begin after the Seller confirms receipt and allocation of cleared funds to the relevant order.
- Any bank charges, intermediary fees or FX costs incurred by the Buyer’s bank are borne by the Buyer. The net amount received by the Seller must match the invoice amount.
Detailed payment-related conditions form part of the Payment & Returns Policy.
6. Delivery, Risk Transfer & Incoterms®
The delivery method and Incoterms® basis for each shipment (for example EXW, FCA, CPT or another mutually agreed term) are indicated on the order confirmation or invoice.
- Risk in the goods generally passes from the Seller to the Buyer at the point defined by the agreed Incoterms® and explained in the Delivery Terms and Shipping Policy.
- Title to the goods may pass at a different point (for example, upon full payment), depending on the applicable law and any specific retention-of-title clauses.
7. Quality, Warranty & Tolerances
The quality framework, warranty scope and technical tolerances (weight, count, appearance) are set out in the Warranty & Returns Terms.
- The Buyer is responsible for inspecting the goods within the agreed inspection window and notifying the Seller promptly of any suspected manufacturing faults or discrepancies.
- Where a manufacturing fault or packing error is confirmed, the remedies available may include replacement, credit or other solutions as detailed in the Warranty & Returns Terms and Payment & Returns Policy.
8. OEM, Private Label & Custom Work
For custom designs, private label or OEM projects, additional terms may apply regarding:
- Design approvals and sample sign-off,
- Tooling, mould or development charges,
- Exclusivity and intellectual property usage,
- Confidentiality obligations and NDAs.
Such terms may be documented in separate agreements or annexes, which will prevail in case of conflict with this general Sales Agreement for the relevant project.
9. Limitation of Liability
To the extent allowed by applicable law, the Seller’s aggregate liability for any claim arising out of or in connection with a specific order is limited to the invoice value of the goods concerned by that claim.
- The Seller will not be liable for indirect or consequential losses (such as lost profits, lost business opportunities or reputational damage).
- The Seller is not responsible for issues caused by improper storage, misuse, alteration or unapproved repairs performed after delivery.
10. Force Majeure
Neither party shall be liable for failure or delay in performance where such failure or delay is caused by events beyond reasonable control, including (but not limited to) natural disasters, war, strikes, pandemics, regulatory changes or major carrier disruptions.
The affected party shall notify the other party where feasible and both parties will cooperate in good faith to mitigate the impact and explore practical solutions.
11. Governing Law & Dispute Resolution
This Sales Agreement, together with related policies, is governed by the law specified in the Seller’s official documentation (for example invoices or framework agreements).
Any dispute arising out of or in connection with a wholesale sale shall be handled in the competent courts or arbitration venues indicated in those documents, unless the parties agree in writing to an alternative mechanism.
12. Relationship with Other Documents
In case of inconsistency between this general Sales Agreement and a specific signed contract, pro-forma invoice or framework agreement with a particular Buyer, the specific written agreement will normally prevail for that relationship.
This page is intended as a clear, high-level overview for trade partners and should be read together with the other Key Trade Policies referenced above.